“Thank you for all your hard work and assistance since Government Restrictions in March and now. We are extremely pleased with the service provided, it has been a challenging start to the contract none of us expected we would be facing this but we feel extremely pleased we made the right decision when we awarded the contract in January to Cavendish. Please pass on our thanks to all those who have supported us during this period!” – Heather Cole, Business Development Support Manager, Places Leisure
Business Telecoms & ICT Solutions
Cavendish Communications is an independent ICT and business telecoms company providing a wide range of business solutions from phone systems to business Wi-Fi, Interactive touch screens, and much more. We work with small to medium-sized businesses across the UK.
“Cavendish Communications successfully won our tender in December 2019 with a very competitive bid and we migrated a large amount of mobile connections seamlessly over the Christmas holidays. The migration was very smooth with regular meetings and constant communication throughout. Since the migration, and through the subsequent lockdown we’ve added a further 50 connections to our estate, and again, all of this has been completed with ease and efficiency. The value of your supplier is always apparent in a crisis and Cavendish Communications have exceeded my expectations in every respect and provide excellent customer services and value for money.” – Steve Green, Head of ICT at Southdown Housing Association
“At a moment of critical need, with government implementing social distancing rules and others unable to deliver, you proved to be the most effective, understanding and pro-active organisations dealing with communication. The account manager listened, understood and helped in achieving what we wanted and in making sure that we would be able to continue to help the many vulnerable people accessing our service. For that I thank you!” – Luca Badioli, Chief Executive Officer
“We are a key worker charity supporting some of the most vulnerable people in West Sussex whose lives have been turned upside down during the Coronovirus crisis. In the space of 10 days we had to transform our service from being significantly face to face to being almost entirely remotely delivered. Cavendish have been superb in supporting our rapid transformation. At a busy time for them, they were able to help us reach a sound strategic plan that would support our organisation through and beyond the current crisis. They were at hand to support the rapid remote rollout of mobile phone hardware and software to staff and volunteers, many of whom had limited technological skills.” – Nigel Jones, Head of Finance, Citizens Advice in West Sussex (N,S,E)
“Thank you Cavendish, for your continued support. Your teams go above & beyond to respond to our requests-even delivering SIM cards by hand to our offices! Your professional support & guidance in relation to our phone system has been invaluable. Many thanks.“ – Stephanie Pitts, Business Manager, Seahaven Academy
“Following the short notice to close the office in light of the coronavirus pandemic, we contacted Thomas Waters at Cavendish to arrange for the divert of our office telephone to multiple numbers, together with new recorded messages and an out of hours answering service. All of this was completed by Tom very swiftly, professionally and politely. We have no hesitation in recommending Cavendish Communications.” – Scott Baker, MD at Scott Estates Management Ltd
“Julian & Andy both worked really professionally, were very courteous, extremely mindful, respectful of the vulnerable and fragile service users whilst they were on site. They kept me informed of what they were doing, where they needed to be in the building and of any impact it might have on the service. I was very impressed generally with their work ethic & manner whilst they were here.” – Andrea Januszewska, Phoenix Day Centre
“Brilliant people with a great product and service. Nothing is too much of a problem and it always gets sorted even if it’s not Cavendish’s problem to fix! 10/10”
– Matt Turner, CEO at Creative Pod
“When one of our telephones stopped working and couldn’t be replaced within the current set-up, we realised that a system overhaul was long overdue. We approached several companies for quotes and Cavendish was unquestionably our preferred company. We like to use local companies wherever we can, but Cavendish also had the “can-do” attitude that we like and costs were very competitive.
We needed a good, fast broadband service as well as an integrated telephone system. Cavendish explained the different possibilities and costs and then proceeded to set up the system with minimal input from us whilst keeping us informed throughout. We wanted to set up in the main office first with outlying departments brought in as needed. This all proceeded to plan which made life much easier for all involved.
We now have a system that can be easily upgraded when necessary and, crucially, works well!” – Julie Eason, Finance Manager
“ I was very grateful for the support provided by Cavendish. They presented a range of cost-effective options and supported us in the process of selecting the Panasonic solution and then ensured the installation was completed on time and within the budget. The academy can now benefit from significantly reduced telephony costs for the years to come. I would have no hesitation in using Cavendish or the CPC contract in the future.” – Clive Hammond, Head of Procurement
“As a local specialist cabling provider, we used Cavendish as we knew from our past experience that they are an excellent team, they all work very hard and get the job done on time at a high standard.” – Robert Manktelow, IT Manager at Wealden District Council
“Thanks John – users didn’t even know anyone had been there! Great work from Julian etc. Many thanks – this is why we continue to use Cavendish.” Tristan Monk, IT Services Manager
Covid-19 Business Support Systems – remote working solutions
Cavendish is committed to supporting customers in the face of the current pandemic through the use of technology to enable ‘business as usual’ even with staff working in isolation from home. We offer a number of solutions for remote working and to allow your business to continue working as normal.
Microsoft Teams Direct Routing
Microsoft Teams is everywhere at the moment. It is the go-to flexible office and homeworking application that comes free with Office 365 and as their advertising says, “socially distant but virtually unstoppable.”
Cavendish provides Direct Routing for Microsoft Teams allowing users to make both internal and external calls, completely integrated from within the Teams application that many employees are already familiar with. The Direct Routing comes with free calls to local, national, and mobile numbers and users can receive external inbound calls allowing for a location independent call centre capability. A seamless experience for all of your users, whether they are office based or homeworking.
Our Collaboration tools are suitable for any sized business to minimise disruption to your workforce and impact on customers, by enabling:
- Working from home as if you are in the office
- Receiving calls from your main numbers
- Outbound calls to present the office number
- Customers to be able to contact your staff as usual
Read more about our Collaboration Tools:
Conference Call Number
To further support our customers, we are offering you a free Conference Call Number to use for conferences with your colleagues and customers.
- Free set-up
- Your choice of Access Code/PIN
- Unlimited conferences at the same time
- Low cost call charge of just 3p per minute
There are no additional charges, and we can even program your number as a speed dial on your phone system.
Mobile WiFi (MiFi) Broadband Unit
Cavendish MiFi is a mobile broadband solution which uses a mobile network to provide wireless Internet. With our MiFi unit you can connect multiple devices and be back up and running in a few clicks. *
Our Mobile MiFi Broadband Unit is ready to use when you need it.
- Various tariffs available to suit your needs (2GB to Unlimited Data)
- Up to 8 users at the same time
- Speeds are up to 50Mbit/s
- Always ready for DR purposes
- Use for data and voice
- Work as if they are in the office
Our latest news
Phone Systems – Mitel & Panasonic
Cavendish Communications based in Sussex have been providing Phone Systems since 1990 and this year we are very proud to be celebrating our 30th Anniversary (2020).
As a leading supplier of Business Phone Systems in the UK we know that understanding our customers requirements is key to providing good advice and the best recommendations.
Our Modern Office Phone Systems are all provided with the latest SIP and VoIP technology with the relevant free call bundles. Applications include CRM integration, call recording, call reporting and computer telephony integration incorporating presence and collaboration software.
We can demonstrate the top phone systems on the market and you can see all the relevant applications and handsets so that you make the right decisions for your business.
Cloud Phone System
What do you get with a Cloud Phone System from Cavendish?
- Horizon is the number one cloud telephony solution on the market today.
- A communication system that the modern employee expects.
- Enhanced productivity and Innovation.
- Collaboration enabling information sharing.
- Connection across multiple devices providing presence and availability.
- Great customer service and support.
Check out our Cloud Phone System page and find out why you should consider moving to the cloud.
Business Phone Systems & Broadband from Cavendish
Cavendish specialises in providing fast and reliable Business Broadband from ADSL2 to Fibre to the Cabinet (FTTC) or Fibre to the Premises (FTTP).
In addition, with the need for higher speeds and a dedicated internet connection we are seeing more customers installing Private Fibre Ethernet Circuits.
All of our Business Broadband including Fibre Broadband come with unlimited data usage and can be tailored to suit specific needs to optimise voice, video and data requirements including SIP Trunking. All our business phone systems are now deployed with voice traffic being routed across data networks so the quality of the internet access and expertise to deploy integrated services is paramount.
Mobile fleet management with personalised service and support.
Multiple networks on one bill, flexible sim only contracts.
World-class service and support for your business mobiles.
Our Business WiFi solution can be deployed in every organisation small or large. With everyone needing internet access on all their devices throughout the office, high quality and reliable WiFi is a crucial business requirement.
Cavendish provides a fully managed solution paid on a monthly subscription, per access point, with no upfront costs. Our service is wired in using structured cabling to ensure quality and provides a fully meshed solution which enables fast roaming without re authentication. That means you can move around your office using voice or video applications without losing connection.
Business Phone Lines
Save money and enjoy superior support for your existing Business Phone Lines. Our experienced team will ensure a smooth and seamless transition to our billing platform, planned and project managed through our established migration process.
Cavendish is a leading provider of structured cabling in the South East and has an excellent reputation for quality provision second to none. Cavendish works very closely with the local public sector organisations providing cabling to many Schools in Sussex and the South East, Local Government, Sussex Police and The National Health Service.
If you are moving to new premises or updating your existing business phone systems it is important to ensure you have the necessary standard of cabling and a highly qualified team to deploy it.
Cavendish offers competitive IT support services, including server management, monitoring and general day-to-day support.
We believe Cavendish can offer a comprehensive, proactive approach to your IT support while working together to offer advice and training for you and your staff on how to make the most of your systems.
We will manage the migration including all necessary consultancy FOC to bring you on-board with Cavendish IT Services, including addressing any minor issues we find along the way.
Some of the industry sectors we support
Take a look at our tips and advice below or simply give us a call on 0800 206 2107
Why choose Cavendish Communications?
Cavendish Communications Ltd based in Sussex is very proud to be celebrating its 30th Anniversary in 2020. Our ethos is to provide our customers with expert advice and excellent customer service but what really sets us apart is our people and our culture.
Our culture is based on working together as a team with high standards and values centred on trust and integrity. In addition, we do go the extra mile to ensure our customers get really good service.