Communication is the lifeline for most businesses, and at Cavendish, we know it pays to have a plan in place for when there are disruptions.
Many businesses wrongly believe that protecting their communications against unexpected disasters, is either too difficult or too expensive. However, we provide a resolution which means rather than waiting for disaster to strike, you’ll already be fully protected.
Internet Access, including typical broadband services used by many businesses, are particularly vulnerable to cables being dug up, distribution cabinets in the street being damaged, telephone exchange faults and local device failure. Additionally, the ever increasing demand for bandwidth from businesses and consumers is forcing the internet service providers to invest more in infrastructure. If not, failure and poor performance become a greater possibility.
We all know how vital it is to have a strong internet connection in the office, so losing access to this could potentially cripple a business. Can you really afford to lose email communication, be cut off from your loyal customers, or miss out on potential revenue?
Traditional PSTN and ISDN phone lines are susceptible to basic forces of nature such as storms, flooding and more commonly a simple lightning strike. Losing phone lines will mean loss of incoming calls, which could have a great impact on the daily success of many businesses. When it comes to relocating an office, some telephone numbers cannot be kept without call forwarding or switching to a non-geographic number.
Telephone systems do rely on the above connectivity, but also require regular software upgrades and routine maintenance to ensure maximum up-time. If office access becomes limited due to fire, terrorist threat or transport failure, then calls can be forwarded to an alternative mobile, landline or answer machine within the DR plan. This enables sales, customer service and support for the business to continue as normal, with no implications.
IT systems and services rely heavily on the data connectivity particularly for remote data storage and backup. Power failure or loss of internet access can greatly impact on how the IT services for a business run. Losing these services can be potentially worse than losing internet access, as internal communications may well be affected. CRM systems, billing and any other business applications could shut down, greatly limiting employees on completing crucial daily tasks.
Most equipment requires electricity, but interruption to oil, gas or water can make an office unusable and albeit less frequent. Storms have caused disruptive damage to thousands of businesses, and the loss of utility services rapidly bring normal operations to a halt. Electricity has the most immediate impact taking out lighting, heating and air conditioning, power for computers and telephone systems.
There are many ways that you can protect your business further outside of our Disaster Recovery Plan. Rather than waiting for disaster to strike, consider the following points:
