Migrate your business lines to Cavendish

Whilst SIP Trunks are becoming the preferred choice for business lines, we do still offer and support industry leading analogue and ISDN lines. We only use tier 1 Service Providers ensuring the highest quality of service backed by personal support from Cavendish.

Transfer your fixed lines and calls to Cavendish and benefit from:

  • Extremely competitive pricing for fixed line services.
  • A smooth and seamless transition to our billing platform
  • A proven project managed migration plan.
  • An online billing and call management portal.
  • Dedicated account management with regular account reviews.
  • An interdependent approach to customer support
  • Business advice and information, technology seminars and newsletters.

A Proven Migration Process

Process Quality planning at the outset is essential to any migration. As a result we complete a migration project plan with all our customers to ensure your exact requirements are identified and agreed. Our process is to:

Confirm exact requirements of the lines, calls and inbound services to be migrated
Agree a Migration Project Plan (MPP) to confirm key stages and time frames
Enter customer details and telephone numbers onto our system. Implement the migration plan keeping you fully informed of the progress
Check all the lines and services have been transferred as detailed and calls are routing correctly
Hold a post migration meeting to review the migration and complete an Account Review
Complete training on our online services including billing and call statistics
Provide advice and support at regular account reviews as agreed with you

Migration Checklist

Business Phone Lines from Cavendish

Online Billing Platform

Our online billing management portal is accessed through our website with a login and password interface. The portal is directly connected with our billing platform to give you up-to-date detailed billing information and full control of your spend analysis.

  • Online up to date call analysis to monitor and control spend
  • Access to your latest bill and any historical bills from Cavendish
  • E-alerts easily configured to provide warnings of high value calls
  • Online fault reporting and management
  • Visibility of your numbers and historical interactions
  • The ability to manage users and departments

For more information about our Analogue and ISDN lines, please call 0800 206 2107 or email us.