Truly Unified Communications

“At ClaudeComputing we like to ensure that our clients are getting the best from their IT System, even if some components are provided by a 3rd party company.

This means that we may liaise with service providers on our client’s behalf.
Unfortunately, some companies have little knowledge about the systems they provide and support.

So, when one of my clients were experiencing poor Internet reliability and the service provider was unable improve the service, I contacted Graham Compton from Cavendish Communications.

Graham provided a new line and service at a cheaper rate than the old provider. The Internet connection has been stable and problem free for over 2 months.
Through Graham and his knowledge of telecommunications I was able to advise my client on more cost saving actions which would help to streamline the system.

It is a breath of fresh air being able to speak with a supplier who knows what they are taking about.

Claude Computing will continue to use Cavendish Communications as its preferred Business Telecommunications Supplier.

Graham thank you for all your help and knowledge. ” – Claude Martin-Currie, Director

“When one of our telephones stopped working and couldn’t be replaced within the current set-up, we realised that a system overhaul was long overdue. We approached several companies for quotes and Cavendish was unquestionably our preferred company. We like to use local companies wherever we can, but Cavendish also had the “can-do” attitude that we like and costs were very competitive.

We needed a good, fast broadband service as well as an integrated telephone system. Cavendish explained the different possibilities and costs and then proceeded to set up the system with minimal input from us whilst keeping us informed throughout. We wanted to set up in the main office first with outlying departments brought in as needed. This all proceeded to plan which made life much easier for all involved.

We now have a system that can be easily upgraded when necessary and, crucially, works well!” – Julie Eason, Finance Manager

“After months of failed attempts from other companies to provide us with an installation of our new office phone system, we called on Graham Compton of Cavendish Communications. From the very start Graham was professional and spoke confidently of his teams’ abilities.

After a very successful meeting to discuss our requirements, Graham started the ball rolling. We came across a few hurdles along the way, and each time Graham was at the end of an email or phone call. The customer service that he provided us was outstanding and has continued to provide the same service consistently.

We are now lucky enough to have a fully working professional office phone system which provides our customers with a smooth transition from phoning us to having their questions answered promptly.

I cannot fault Graham and his team for going above and beyond to provide us with the exact service we were after.

I will have no hesitation, to recommend Graham and Cavendish Communications, to any business with a need to upgrade an existing or install a new system.” – The Heatwize Team

“ I was very grateful for the support provided by Cavendish. They presented a range of cost-effective options and supported us in the process of selecting the Panasonic solution and then ensured the installation was completed on time and within the budget. The academy can now benefit from significantly reduced telephony costs for the years to come. I would have no hesitation in using Cavendish or the CPC contract in the future.” – Clive Hammond, Head of Procurement

“As a local specialist cabling provider, we used Cavendish as we knew from our past experience that they are an excellent team, they all work very hard and get the job done on time at a high standard.” – Robert Manktelow, IT Manager at Wealden District Council

“Thanks John – users didn’t even know anyone had been there! Great work from Julian etc. Many thanks – this is why we continue to use Cavendish.” Tristan Monk, IT Services Manager

“Extremely satisfied, your team was always helpful and listened to any issues we raised and tried their best to help us overcome them. They seemed to have an appreciation of our stresses! A pleasure to deal with. Thank you.” Vicki Slattery, Newton Poppleford Primary School

“Just a quick line to say that the contractors who carried the work at the port last week did a great job, they were very helpful and worked around the guys in the control room with the minimum of fuss. The site was also left clean and tidy.”- Michael Smith, Health Safety & Security Officer

“I just want to say Cavendish have been superb, Sales, Provisioning and Engineering have all been amazing and I want to thank you all!” – Mark Harrison, Senior Project Manager

“Cavendish came up with a solution that met with our requirements and offered great value. As a local supplier, they are always easy to contact and very responsive. We would recommend Cavendish Communications without hesitation!” – Jamieson Berriman, General Manager

Cavendish has always provided excellent service and I am now talking to other schools in the PSBP who are looking like they will be working with you!- Tanya Neil

The guys who worked on site have provided an exemplary service. They were both professional and courteous throughout. The work has been completed to a high standard. Many thanks for all the hard work and for completion ahead of schedule.

Their technical knowledge is great, and it makes such a difference to work with a local supplier who is easy to contact. We know the team and they are easy to reach when we have a question or a problem. I would recommend Cavendish Communications without hesitation.” – Henry Branson, Assistant Director for Business Transformation

The engineer attended site before we started work which was very helpful so it didn’t interfere with our working day too much. He worked quickly and tidily and explained exactly what he was doing. We have not had a problem since he left. Cavendish are quick to resolve any issues that we have – I would not hesitate in recommending them.

A last minute cry for help during a very busy period for the Cavendish engineers was handled promptly and efficiently. They look after us very well which is very much appreciated. The engineers and our account manager are always very knowledgeable, willing to help and probably smile through gritted teeth when we pile on the pressure. This latest cry for help was a good example of the result of having a good working relationship and the professionalism of the team.

Couldn’t ask for a better service!

You have set yourselves a high standard, we now expect a superb customer experience every time!

Great customer service!

As always when there is an issue Cavendish excel at keeping me informed as to what is happening and when it is likely to be resolved. I always feel like I am in safe hands. We have been a customer for a number of years, their service has always been absolutely first class. I would not hesitate to recommend Cavendish.

It’s a great feeling knowing that you have a safe pair of hands looking after your comms and data. A bit like having International Rescue on your team. Comms are crucial to us so I’m so glad we decided to work with Cavendish. F.A.B!