Cavendish Communications is committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
(1) What information do we collect?
We may collect, store and use the following kinds of personal data:
(a) Information about your computer and about your visits to and use of this website including your IP address, geographical location, browser type, referral source, length of visit and number of page views;
(b) Information relating to any transactions carried out between you and us on or in relation to this website;
(c) Information that you provide to us for the purpose of registering with us;
(d) Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;
(e) Any other information that you choose to send to us.
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website.
We will use the persistent cookies to enable our website to recognise you when you visit.
We use Google Analytics to analyse the use of this website. Google Analytics generate statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google store this information.
Most browsers allow you to refuse to accept cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.) This will, however, have a negative impact upon the usability of many websites.
(3) Using your personal data
We may use your personal information to:
(a) Administer the website;
(b) Improve your browsing experience by personalising the website;
(c) Enable your use of the services available on the website;
(d) Send you general (non-marketing) commercial communications;
(e) Send you email notifications, which you have specifically requested;
(f) Send to you our newsletter and other marketing communications relating to our business, which we think may be of interest to you by post, where you have specifically agreed to this, or by email or similar technology (you can inform us at any time if you no longer require marketing communications);
(g) Deal with enquiries and complaints made by or about you relating to the website; and
Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.
In addition, we may disclose information about you:
(a) To the extent that we are required to do so by law;
(b) In connection with any legal proceedings or prospective legal proceedings;
(c) In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
(5) Security of your personal data
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password and firewall protected) servers.
Of course, data transmission over the internet is inherently insecure and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential. We will not ask you for your password.
(6) Policy amendments
(7) Your rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at £10.00).
You may instruct us not to process your personal data for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)
(8) Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
(9) Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.
(11) Data controller
The data controller responsible for our website is Cavendish Communications.
(12) We comply with the General Data Protection Regulation which came into effect in May 2018.
Included within the Regulations the following are applicable to individuals and their rights over personal data supplied to us;
- Complaints can be made to the supervisory authority which in the UK is the Information Commissioners Office.
- Individuals can withdraw their Consent in respect of their personal data at any time by writing to the Data Compliance Officer.
- Individuals may access their personal data, have it rectified or erased by contacting our Data Compliance Officer.
- If we implement any automated personal data processing (including profiling) we will advise the individuals affected.
- An individual may object to certain types of processing eg direct marketing and decisions based solely on automated processing
- Personal data will only be held for as long as there is a legitimate need.
- Details in respect of our Data Compliance Officer can be provided on request.