Mitel Phone System

Cavendish has a direct and long-term relationship providing Mitel Telephone Systems, giving us vast experience in the complete range of Mitel Phone Systems. Whether a small business phone system, medium or large enterprise our own in house engineers, fully trained to the latest accreditation, will configure install and maintain all our systems.

"Cavendish presented a range of cost-effective options and supported us in the process of selecting the phone system and then ensured the installation was completed on time and within the budget. The academy can now benefit from significantly reduced telephony costs for the years to come. I would have no hesitation in using Cavendish or the CPC contract in the future.”
Academies Enterprise Trust
Academies Enterprise Trust

Mitel MiVoice Business

Mitel’s MiVoice Business communications solution provides businesses like yours with the foundation to building a real-time communications landscape that allows employees to remain connected with colleagues and clients – no matter where their day takes them and no matter what device they choose to use.

While there are numerous ways that businesses and their clients can connect with each other, voice remains at the core of a business unified communications solution.

Cloud Phone System Hosted Phone Systems Mitel MiCloud

Benefits of Mitel MiVoice Business

Office Cabling

Complete flexibility

Benefit from deployment flexibility via the simplicity of a subscription model, whilst offering flexibility to stay on-premise or modernise to the cloud.

Mobiles

Collaborate effectively

Bring your employees together through messaging, video conferencing, screen sharing and file sharing across or desktop and mobile applications.

Happy telecoms customers

Remote working enabled

Consistent and effective communication between employees across the platform wherever they are.

Touch Screens

Adaptable system

Mitel offers a variety of service plans enabling you easily adjust the quantity of users as business size and demand fluctuates.

Cavendish are proud partners of

Hosted Telephone Systems, Partners

Mitel MiCollab

Mitel MiCollab is an enterprise collaboration software that delivers unified messaging, mobility, teleworking, and audio, web and video conferencing services tailored to the needs of today’s mobile workforce.

It includes a wide range of solutions to help your business build stronger relationships, enhance productivity and innovation and reduce costs. As workforce roles become more varied and workers more widespread geographically, collaboration becomes more challenging than ever and more important.

Benefits of MiCollab

Horizon Mobile

Dynamic

Real-time communication and collaboration ensures easy, ongoing sharing of ideas and information.

VoIP

Richly interactive

Easy sharing of documents and presentations make for more productive brainstorming and training sessions.

Intelligent call routing

One unified platform

Maintain a consistent communications flow across all devices from a single platform.

Text messaging service

Accelerate productivity

Gone are the days of fragmented communication. MiCollab enables a streamlined experience, allowing your employees to work more efficiently.

Mitel MiContact

Mitel MiCollab is an enterprise collaboration software that delivers unified messaging, mobility, teleworking, and audio, web and video conferencing services tailored to the needs of today’s mobile workforce.

It includes a wide range of solutions to help your business build stronger relationships, enhance productivity and innovation and reduce costs. As workforce roles become more varied and workers more widespread geographically, collaboration becomes more challenging than ever and more important.

Benefits of MiContact

IP Cloud Solution

Cloud-based

MiContact Centre Live is a true cloud solution that enables businesses to intelligently deliver quality customer experience anywhere, anytime, from any device, and across any channel.

Text messaging service

Elevate brand touchpoints

Provide consistent, superior customer service across all of your brand contact touchpoints, no matter where they contact you from (phone, email, SMS text, web chat, and social media).

Intelligent call routing

Facilitate 200+ agents

MiContact Centre Workgroup Edition (available on the MiVoice Business platform) is designed to meet the needs of informal contact centres up to 200 agents across multiple sites.

Growth

Feature rich

This solution delivers IVR capabilities and contact center monitoring, reporting, forecasting, and agent productivity tools for the most sophisticated contact centers, including virtual, multi-media contact centers with multiple locations and remote agents.

Mitel Phone System features

Cavendish Communications Ltd

Auto attendant

Provide callers with menu options for call routing using auto attendant.

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Last number redial

Redial the latest number for efficient and convenient contact.

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Call recording

Useful for audit trails, compliance, or training purposes.

Cavendish Communications Ltd

Automatic call back

Minimise missed calls and allow customers to request a call back when lines are very busy.

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Hot desking

Use your number and preferences on any enabled phone i your company.

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Unified messaging

Delivering voice messages as e-mail attachments to play back on any device.

Cavendish Communications Ltd

Hold music

Keep your customers entertained whilst on hold to optimise call retention.

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Hunt groups

Direct and allocate certain calls towards chosen departments to maintain sophisticated user experience.

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Call centre

The Horizon Call Centre is cloud-based service with an extensive range of inbound call centre capabilities and is suitable for the smallest to the largest contact centre.

Select your handsets

Mitel 6940

MiVoice 6900 Series

Mitel 6930

Mitel 6930L IP Desk phone

Mitel 6920

Mitel 6920 desk handset

Need more convincing?

Don't listen to us, listen to businesses like yours!