IT Support
Cavendish offer competitive IT support services, including server management, monitoring and general day-to-day support.
IT Support Sussex
Due to many requests from our customers and with the convergence of Communications and Information Technology it has just been a matter of time before Cavendish expanded our capabilities to deliver IT Support to our customers across Sussex and UK wide.
Over the last 10 years with the dramatic advances in technology our technical staff have transformed from telecoms engineers looking after traditional voice services to today where they are Information and Communication Technology (ICT) experts, capable of managing and supporting all aspects of our customers ICT infrastructure. As a result, it has been a natural progression and an easy decision to launch our IT Support Services.
Desktop Support
Employees are the lifeblood of any business, and in the modern office, the majority of activity inevitably happens at the desktop.
With Cavendish desktop support, you can be assured that productivity is maintained through our network of in house engineers, their main goal being to keep your business running and offer an outstanding level of customer service to your employees.
Our active monitoring provides complete peace of mind and takes care of:
- Disk usage
- RAM usage
- Processor usage
- Antivirus updates
- Windows updates
- Active monitoring
Server Support
We understand that effective and reliable IT infrastructure is critical to business success. Server failure in particular can be potentially devastating.
With options for both remote support and on site, or a mixture of the two, we have flexible Server support solutions to meet every requirement as no two businesses are the same.
Our active monitoring provides complete peace of mind and takes care of:
- Server health
- Disk usage
- RAM usage
- Processor usage
- Windows & Antivirus updates
- Backup status monitoring
“Outdated technology and devices in your office could cost your business over £2,100 per employee per year as your workers are wasting time on fixing avoidable technological issues.”
Bring your IT Support to Cavendish and benefit from:
- Active monitoring – Ensuring we know about potential problems before they impact your business, through constant proactive monitoring by our experts
- An extension of your business – We aim to take on the role of an IT Director, working with you and for you at all times to give you peace of mind that your IT is in safe hands
- Increase productivity – As your IT partner, we constantly develop a plan for your IT to improve your business, with software that is fit for purpose
- Regular reviews – With our emphasis on customer support, we engage quarterly as part of our service to you, offering our expertise and suggestions
- Save money – Our inclusive service includes many benefits simply as part of the service, with a straightforward pricing structure so there are no surprises
- Seamless transition – Our expert techs do all the hard work and make the transfer simple, so you can get on with what you do well – Running the business
Other IT Services
Microsoft Teams Direct Routing
Microsoft Teams is everywhere at the moment. It is the go-to flexible office and homeworking application that comes free with Office 365 and as their advertising says, “socially distant but virtually unstoppable.”
Cavendish provide Direct Routing for Microsoft Teams allowing users to make both internal and external calls, completely integrated from within the Teams application that many employees are already familiar with. The Direct Routing comes with free calls to local, national and mobile numbers and users can receive external inbound calls allowing for a location independent call centre capability. A seamless experience for all of your users, whether they are office based or homeworking.
Interested?
To find out more, please call us on 0800 206 2107 or
*we don’t support Macs
*Quote from https://bit.ly/345RJAe
