IT Support
Due to many requests from our customers and with the convergence of Communications and Information Technology it has just been a matter of time before Cavendish expanded our capabilities to deliver IT Support to our customers across Sussex and UK wide.
Over the last 10 years with the dramatic advances in technology our technical staff have transformed from telecoms engineers looking after traditional voice services to today where they are Information and Communication Technology (ICT) experts, capable of managing and supporting all aspects of our customers ICT infrastructure. As a result, it has been a natural progression and an easy decision to launch our IT Support Services.
Desktop Support
Employees are the lifeblood of any business, and in the modern office, the majority of activity inevitably happens at the desktop.
With Cavendish desktop support, you can be assured that productivity is maintained through our network of in house engineers, their main goal being to keep your business running and offer an outstanding level of customer service to your employees.
Our active monitoring provides complete peace of mind and takes care of:
- Disk usage
- RAM usage
- Processor usage
- Antivirus updates
- Windows updates
- Active monitoring
Server Support
We understand that effective and reliable IT infrastructure is critical to business success. Server failure in particular can be potentially devastating.
With options for both remote support and on site, or a mixture of the two, we have flexible Server support solutions to meet every requirement as no two businesses are the same.
Our active monitoring provides complete peace of mind and takes care of:
- Server health
- Disk usage
- RAM usage
- Processor usage
- Windows & Antivirus updates
- Backup status monitoring
“Outdated technology and devices in your office could cost your business over £2,100 per employee per year as your workers are wasting time on fixing avoidable technological issues.”
Bring your IT to Cavendish and help your business:
- Decrease downtime – Our IT experts’ response times are prompt.
- Avoid stress – IT issues always happen at the worst times. Our experts help you to fix these immediately.
- Increase productivity – Latest operating systems with automated updates.
- Save money – Per user per month, fixed fee.
- Save time – One provider, one bill, one point-of-contact, experienced team.
Other IT Services
Microsoft Teams Direct Routing
Microsoft Teams is everywhere at the moment. It is the go-to flexible office and homeworking application that comes free with Office 365 and as their advertising says, “socially distant but virtually unstoppable.”
Cavendish provide Direct Routing for Microsoft Teams allowing users to make both internal and external calls, completely integrated from within the Teams application that many employees are already familiar with. The Direct Routing comes with free calls to local, national and mobile numbers and users can receive external inbound calls allowing for a location independent call centre capability. A seamless experience for all of your users, whether they are office based or homeworking.
We partner with the best in the industry to bring you the latest IT solutions.
