IT Support Services
Cavendish offer competitive IT support services, including server management, monitoring and general day-to-day support.
IT Support Services
We believe Cavendish can offer a comprehensive, proactive approach to your IT support while working together to offer advice and training for you and your staff on how to make the most of your systems.
We will manage the migration including all necessary consultancy FOC to bring you on-board with Cavendish IT Support Services, including addressing any minor issues we find along the way.
- Clear, responsive SLAs
- Proactive monitoring services
- Dedicated Account Management and Support
Active Monitoring
Your business needs to move fast, with IT services that are easy to deliver and continually monitored to keep users productive. Our active monitoring solution makes that simple, managing everything through a single console, with policies across multiple endpoints, and much more
We provide a simple solution to efficiently manage the day-to-day operations of your business, and provide proactive IT support and service to rely on.
Cloud Backup
Local backups are typically sufficient to recover from most common disasters, but a site-wide disaster can be the difference between business continuity and business failure.
Our Online Cloud Backup provides protection of your business’s Microsoft Office 365 data and G Suite by Google Cloud data. Once set up, cloud backups happen automatically. In a few seconds, you can recover the version of a file or folder that you need, in its original format, through an easy-to-use web interface.
- Easy-to-use, self-service online portal
- Back up your entire system including the OS, applications (such as SQL and Exchange), settings, and data
- Recover files and folders in seconds or entire systems in minutes
- Supports a broad range of hypervisor platforms, including VMware and Hyper-V
- Control off-site data and systems with real-time file access and system virtualization failover support
Microsoft Office 365
Office 365 is a cloud-based solution which is an integrated experience of apps and services. Get apps like Word, Excel, PowerPoint, and more, updated monthly with the latest features and security updates.
Use cloud-powered email to reach customers and co-workers wherever work takes you.
Collaborate in Microsoft Teams, the new hub for teamwork where you can chat, organize meetings, and share files. Save files to OneDrive with one terabyte of online storage, allowing access across devices and on the go. Run your business with the Business Apps, empowering you to manage customer scheduling, invoicing, referrals, and more, all from one place, virtually anywhere. We also offer Microsoft Teams Direct Routing to turn teams into a total communication system.
Email Security
Our Email Security Solutions provide critical defence against spam, commodity, as well as targeted email-borne attacks. Cavendish Email Security is designed to address the most complex email threats, providing a level of protection allowing you to focus on what is most important, your organization. The cloud-based service means always-on, always up-to-date protection without the complexity and cost of traditional offerings.
Our Email Security Solution is against:
- Ransomware
- Impersonation
- Spear-Phising
- Internal Email Threats
Desktop Security
Malware is a term used to describe any software that is designed to infiltrate or damage a computer system. Effective malware removal software protects your computer against any sort of malware, be it viruses, worms, Trojans, or spyware. Malware can cause serious harm to your computer system, thus every business should have effective malware alarm system.
Some features of our anti-virus software:
- Blocks dangerous websites
- Protect your privacy on social media (Facebook, Google+, LinkedIn, Twitter)
- Guard against identity theft
- Manages password
- Secures Android and iOS mobile devices
Professional Services
If you are planning to upgrade your hardware or need help to plan and run a whole IT project, Cavendish can provide a bespoke price and take full ownership of the project, or work with you and your team to provide our engineers’ skills.
Our working progress is:
- Discover your needs, research, advice
- Go through the options, choose the best match, proposal
- Approval, purchasing, installation, training
- 24/7 monitoring, remote management, updates
- Review the project, clients feedback, reconsider new technologies
Virtualisation
Virtualisation can increase IT agility, flexibility and scalability while creating significant cost savings. Greater workload mobility, increased performance and availability of resources, automated operations – they’re all benefits of virtualisation that make IT simpler to manage and less costly to own and operate.
Some of the main benefits are:
- Reduced capital and operating costs
- Minimized or eliminated downtime, Online Backup & DR
- Faster provisioning of applications and resources
- Simplified data centre management
- Availability of a true Software-Defined Data Centre
Microsoft Teams Direct Routing
Microsoft Teams is everywhere at the moment. It is the go-to flexible office and homeworking application that comes free with Office 365 and as their advertising says, “socially distant but virtually unstoppable.”
Cavendish provide Direct Routing for Microsoft Teams allowing users to make both internal and external calls, completely integrated from within the Teams application that many employees are already familiar with. The Direct Routing comes with free calls to local, national and mobile numbers and users can receive external inbound calls allowing for a location independent call centre capability. A seamless experience for all of your users, whether they are office based or homeworking.
Interested?
To find out more, please call us on 0800 206 2107 or
*we don’t support Macs
