Additional Horizon tools

More than just a phone system. From Horizon Collaborate to Horizon Contact, enhance Horizon’s capabilities by adding extra platforms and integrations to maximise its performance, benefiting both you and your customers.

"We are always pleased with the service from Cavendish. Our phones are great, the support service is fab, and the personal contact is first class."
Phone Systems for Estate Agents from Cavendish
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Horizon Collaborate

Horizon Collaborate

Horizon Collaborate is the full-featured, enterprise-grade solution for your business communication needs. It combines voice, video, and data in one complete platform that integrates with your Horizon Phone System. This duo provides true high definition audio, video and desktop sharing for an unmatched user experience.

Horizon Collaborate at a glance

The Horizon Collaborate platform satisfies all of your internal and external communication needs including voice and video calls, instant messaging, video conferencing, desktop sharing and document sharing.

Horizon Contact

Customers no longer want to communicate with your business through a single channel. They want to shift between channels seamlessly, based on convenience and preference. A consistent, omnichannel customer experience is achieved by communicating intelligently, in context and proactively across every channel and device. 

A Horizon Phone System paired with Horizon Contact provides the functionality of traditional phone conversations, plus email communication, web chat services and much more into one intuitive solution to help provide superior customer experiences.

Horizon Contact at a glance

Unify your business contact touch points. The Horizon Contact platform provides a single integration point to your CRM, consolidating data from all current and future communication channels. Employees can toggle between channels and can view customer engagement history across all platforms.

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