Additional Horizon tools
More than just a phone system. From Horizon Collaborate to Horizon Contact, enhance Horizon’s capabilities by adding extra platforms and integrations to maximise its performance, benefiting both you and your customers.
Horizon Collaborate is the full-featured, enterprise-grade solution for your business communication needs. It combines voice, video, and data in one complete platform that integrates with your Horizon Phone System. This duo provides true high definition audio, video and desktop sharing for an unmatched user experience.
Customers no longer want to communicate with your business through a single channel. They want to shift between channels seamlessly, based on convenience and preference. A consistent, omnichannel customer experience is achieved by communicating intelligently, in context and proactively across every channel and device.
A Horizon Phone System paired with Horizon Contact provides the functionality of traditional phone conversations, plus email communication, web chat services and much more into one intuitive solution to help provide superior customer experiences.
Horizon Contact at a glance
Unify your business contact touch points. The Horizon Contact platform provides a single integration point to your CRM, consolidating data from all current and future communication channels. Employees can toggle between channels and can view customer engagement history across all platforms.
Need more convincing?
Don't listen to us, listen to businesses like yours!