Microsoft Teams Phone Systems

Love Microsoft Teams? Wish it had the capability to operate as a business phone system too? Well, as a Silver Microsoft Partner, we can make this happen! Pair your existing Microsoft license with one of our Cloud Phone Systems and watch your favourite Teams dashboard transform into an end-to-end unified communications platform across your entire business.

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East Sussex County Council

Microsoft Teams
Direct Routing

Direct routing is the process of routing Microsoft Teams to the traditional phone network (PSTN). This transforms the traditionally internal collaboration tool into a fully functioning business wide cloud phone system.

Microsoft Teams Direct Routing is the flexible, accessible, and cost-effective alternative to Microsoft Teams Calling Plans allowing your organisation to make calls within Microsoft Teams using SIP trunks to route the calls.

It allows users to make both internal and external calls, completely integrated from within the Teams application that many employees are already familiar with. Direct Routing comes with free calls to local, national, and mobile numbers. Users can also receive external inbound calls allowing for a location independent call centre capability. A seamless experience for all of your users, whether they are office based or homeworking.

Benefits of Microsoft Direct Routing

WiFi

Free outbound calls

Direct Routing comes with free calls to local, national, and mobile numbers.

Office Cabling

Work smarter, not harder

Make things easy for your employees by using the intuitive platform that they all know and love.

Touch Screens

Recieve external inbound calls

Users can also receive external inbound calls allowing for a location independent call centre capability.

Office Cabling

Further enhancements

Integrate additional software to embellish Teams' capabilities, e.g. call analytics and fraud protection.

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Why choose a Cloud Phone System?

WiFi

Stay agile

Free from the constraints of a server in a physical location, allow your phone system to adapt to you as your business grows.

Office Cabling

Work smarter, not harder

With your cloud services provider managing and maintaining the system, you can focus on growing your business, not your phone system.

Touch Screens

Optimise user experience

By integrating multiple devices & software, you can deliver the seamless experiences that your employees and customers deserve.

Backup

Minimise risk

Equipped with built-in resilience and security, you significantly reduce the risk of damaging downtime

Select your handsets

Yealink T55A

Microsoft Teams Handsets

Yealink T56A

Microsoft Teams Desk Phone

Yealink T48U

Microsoft Teams IP Phones

Need more convincing?

Don't listen to us, listen to businesses like yours!