Microsoft Teams Phone Systems
Love Microsoft Teams? Wish it had the capability to operate as a business phone system too? Well, as a Silver Microsoft Partner, we can make this happen! Pair your existing Microsoft license with one of our Cloud Phone Systems and watch your favourite Teams dashboard transform into an end-to-end unified communications platform across your entire business.

Microsoft Teams
Direct Routing
Direct routing is the process of routing Microsoft Teams to the traditional phone network (PSTN). This transforms the traditionally internal collaboration tool into a fully functioning business wide cloud phone system.
Microsoft Teams Direct Routing is the flexible, accessible, and cost-effective alternative to Microsoft Teams Calling Plans allowing your organisation to make calls within Microsoft Teams using SIP trunks to route the calls.
It allows users to make both internal and external calls, completely integrated from within the Teams application that many employees are already familiar with. Direct Routing comes with free calls to local, national, and mobile numbers. Users can also receive external inbound calls allowing for a location independent call centre capability. A seamless experience for all of your users, whether they are office based or homeworking.
Benefits of Microsoft Direct Routing

Free outbound calls
Direct Routing comes with free calls to local, national, and mobile numbers.

Work smarter, not harder
Make things easy for your employees by using the intuitive platform that they all know and love.

Recieve external inbound calls
Users can also receive external inbound calls allowing for a location independent call centre capability.

Further enhancements
Integrate additional software to embellish Teams' capabilities, e.g. call analytics and fraud protection.
Why choose a Cloud Phone System?

Stay agile
Free from the constraints of a server in a physical location, allow your phone system to adapt to you as your business grows.

Work smarter, not harder
With your cloud services provider managing and maintaining the system, you can focus on growing your business, not your phone system.

Optimise user experience
By integrating multiple devices & software, you can deliver the seamless experiences that your employees and customers deserve.

Minimise risk
Equipped with built-in resilience and security, you significantly reduce the risk of damaging downtime