How can we help you?

Fraud Protection Support Services

Globally, telecom fraud is more than five times larger in terms of financial losses than credit card fraud but the prevention is much more simple…

Our Support Services

Technology Advice

We see it as one of our key roles at Cavendish to keep up-to-date with all new technologies and we ensure that our customers are kept informed, without confusing jargon, about new business communications solutions as they become available. With our advice, we are confident that you will be able to make the right decisions about your communications.

We have carefully selected the manufacturers and suppliers that we believe will offer your business the best and most competitive solutions on the market and have strong relationships with every one of them.

Our product and engineering teams regularly have their skills and knowledge updated and work closely with our account managers to make sure we can support you with the best advice about your communications needs as your business develops.

We hold regular seminars to keep our customers informed with the latest industry news and products/solutions.

Free Communications Audit

Our free, no obligation Communications Audit provides you with all the information you need to know about your communication costs and effectiveness. We identify areas where you can:

  • Reduce duplication, waste and costs
  • Improve office productivity
  • Add business flexibility
  • Enhance customer service
  • Improve staff morale and effectiveness
  • Gain competitive advantage

We take time to:

  • understand your business operational needs
  • evaluate your current fixed and mobile communications
  • review of your fixed, mobile and data billing
  • provide recommendations for simplification cost savings
  • Answer any questions you have

Call us now to organise your free and independent Communications Audit on 0800 206 2107

Account Management

We understand how important it is for you to have somebody who is focused on supporting your business and is available for you to contact about any aspect of your communications.

Our dedicated account managers provide customers with regular business reviews, training and product updates, so that you are achieving the most from your communications solution.

Our team of account managers are experienced and knowledgeable about all areas of business communications and can offer advice and recommendations regarding your communications needs.

If there is anything you ever want to know about your products, services, offers, promotions or billing, you can talk to your account manager. They are here to help you.

Our account management team are supported by our office based customer services team, product champions and technical support engineers.

Contact us to find out what our account management team can do to help with your business communications.

Project Management

Here at Cavendish Communications we are familiar with bringing together different technologies and suppliers to provide a seamless solution to our customers.

Our experienced team can manage wide ranging projects effectively and within an agreed time-scale, keeping you informed at every stage and managing your expectations.

Call us to find out how we can support you with a pain-free installation or upgrade.

Training

We understand that simply installing new communications equipment is not enough. For you and your workforce to obtain the maximum benefits from the solution you have chosen, you need training.

That is why Cavendish Communications provides free user training on new installations, both on the day of the installation and thereafter. If you have new employees join your company, our account managers will be pleased to provide training as required.

We also provide customers with access to exclusive online video training to help you refresh your knowledge as and when you need it.

With on-site user training and online video refreshers, we do our best to ensure that all staff are equipped with the skills required to confidently use the equipment we provide.

We also host educational technical seminars to keep our customers informed of new communications technologies and solutions as they become available.

Talk to us to find out how we can help you with your telecoms training needs.

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